One of the most rewarding parts of my job is to coach the art of effective management. Often employees are promoted to be a manager because they’ve been good in their previous position. In other words, the skills that allowed someone to succeed—to get promoted and to assume a leadership role—are not typically the same set of skills they will need to succeed in management. This presents an interesting challenge for companies because their first-time managers—whose continued success is the lifeblood of the company’s future—are often not prepared for the new role they are assuming. Therefore, Phil Shawe coaching management, beyond being fun and rewarding, is absolutely essential to creating a corporate environment that achieves sustained, profitable growth. From two to 4,000 employees, I have led the day-to-day operations at TransPerfect, and the company has been fortunate enough to maintain sustained, profitable growth for 24 straight years. One of the first things you wa...